Frequently Asked Questions
Q1.) Are you able to
tell me how much my gown will cost to clean over the phone if I
describe it to you?
A.) No. We must see
the style of the gown and its condition in order to give you an
Q2.) How long will
it be until I can pick up my clean and preserved gown?
A.) The average gown
cleaning and preservation process takes about 3 weeks BUT we can do it
in less time if requested.
Q3.) How long will
my gown stay preserved for?
A.) The gown will
stay preserved for as long as the owner maintains the preservation
process by following the client-preservation guide.
Keep in mind that over the years some gowns may begin to
depreciate regardless of how well it is preserved.
Q4.) My gown is over
50 years old, can it still be restored and preserved?
A.) Yes, we have
been able to restore and preserve gowns that were over 100 years old
BUT with some older gowns, the oxidation of its stains remained only
Q5.) Are you able to
do any repairs on my gown?
A.) Yes, we are able
to repair and alter gowns is necessary